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Terms of Service

These Terms of Service govern your access to and use of the dooMO iOS app, web portal, and related services.

Last updated: April 4, 2026

1. Acceptance of Terms

By accessing or using dooMO, you agree to these Terms of Service. If you use dooMO on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. The Service

dooMO provides facility work order and maintenance management tools, including ticket creation, assignment, comments, attachments, member management, and organization administration.

3. Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate account information and to use the service only within the scope of your authorized organization access.

4. Acceptable Use

You agree not to:

  • use dooMO for unlawful, fraudulent, or abusive purposes
  • attempt to gain unauthorized access to data, accounts, or organizations
  • interfere with or disrupt the service or its underlying infrastructure
  • upload malicious code, harmful content, or data you do not have permission to use
  • circumvent role-based restrictions or security measures

5. Organization Data

Organizations are responsible for the accuracy and lawfulness of the information they submit to dooMO, including ticket content, photos, member details, and internal operational data. You retain ownership of your organization data, subject to the rights needed for us to provide the service.

6. Service Availability and Changes

We may modify, improve, suspend, or discontinue parts of the service from time to time. We do not guarantee uninterrupted or error-free availability.

7. Fees and Billing

Unless and until a separate paid subscription agreement is presented, any plan or billing information shown in the product is informational only and does not by itself create a paid subscription contract.

8. Termination

We may suspend or terminate access if these terms are violated, if required by law, or if continued access creates security or operational risk. Organizations may also remove member access through administrative controls.

9. Disclaimers

dooMO is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not permitted.

10. Limitation of Liability

To the fullest extent permitted by law, dooMO and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, profits, or business arising from or related to the service.

11. Changes to These Terms

We may update these terms from time to time. Continued use of the service after the updated terms become effective means you accept the revised terms.

12. Contact

For questions about these Terms of Service, contact support@doomo.app.